Wholesale
Wholesale for Retail
We offer wholesale on all of our products.
Click here to download our wholesale client intake form for a wholesale account.
Please email the completed form to support@wolfcreekcandles.com
Please provide Tax Exemption Form or Resale Certificate
To validate your tax exempt status, we must have a SIGNED copy of your tax exemption form or resale certificate on file.
NOTE: Allow 2-3 business days to process the application.
General Terms of Agreement
In order to qualify for wholesale purchases, your business must be a valid retail business, and by agreeing to our terms and conditions, you agree that you are such.
Order Requirements
When purchasing wholesale, we kindly ask that you order a minimum of 20 products per order. Due to our small business production demands, we ask that you don’t order more than 100-150 products at a time. If the order is a custom order (asking us to make a specific item for you), the amount of production will be discussed and agreed on.
If the buyer is not within our Branson radius, and if the entire order is being shipped to one location, we ask the buyer to cover shipping costs. We use live shipping through USPS, so the total shipping cost will be available to view once the invoice has been typed + sent over. All of this will happen before we begin processing the order.
If each item within the order is being shipped to individual addresses (more than one address), we not only ask the buyer to be responsible for shipping costs, but for any other shipping costs that include but are not limited to the following:
- Product was sent back to our office due to insufficient address
- Product was sent back to our office after being held at the post office for 15 days and was labeled unclaimed (this often happens if the mailbox is full)
Exchanges
We do not offer returns, but we do offer exchanges. Exchanges may occur if a product arrives damaged or defective. If a buyer dislikes one of the scents, we would be happy to exchange them for something more suitable if the products show no signs of being used. The buyer will be responsible for the additional shipping fees.
We ship out of Hollister, MO where temperatures can vary. We do our best to make sure candles are packed appropriately to avoid melting. However, once the candles have been packed and shipped, we are not responsible for the candle melting upon arrival. Please avoid storing candles in places with extreme heat (garage, shed, or in your mailbox). Each order will have a tracking number with USPS, and we ask you to closely keep your eye on it and store it in a cool, dry place as soon as possible.
Payment information
Orders will be placed through the our online ordering system. We will send an invoice for the total price of order with the shipping cost included. For wholesale, we begin the production of products once the order is processed. Thus, in order to cover the cost of materials, we require our wholesale orders to be prepaid.
We ask that when being sold in your retail store, you stay within a similar price range (2-3 dollar difference preferred). This way our customers have consistent pricing and are not deterred from shopping our products. We occasionally offer 10%-20% off discounts, and we encourage you to provide those discounts for customers at your own discretion.
By completing your order, you are agreeing to all terms previously provided.